5+ day, 13+ hour ago   (221+ words) Blastness, a leading Italian travel tech provider of solutions and services for the hospitality industry, has appointed Francis Louis Passerini as its new Chief Operating Officer. The move reinforces Blastness’s management structure, bringing it in line with the company’s expanded…...

1+ week, 6+ day ago   (372+ words) In over 30 years working in hospitality technology, I’ve learned one important lesson about threats: they don’t give us time to prepare, they show up when we least expect them. Cybersecurity has shown up in a manner that every hotel IT…...

2+ week, 5+ day ago   (946+ words) Most hospitality technology projects do not fail because the software is wrong. They fail because the wrong people are in the room when it is configured, and the right people are too busy to learn it once it goes live....

2+ week, 6+ day ago   (274+ words) Delaware North, one of the largest and most diversified hospitality and food service companies in the world, has partnered with TipHaus to streamline and automate tip management across its portfolio of venues. Delaware North has also adopted TipHaus QR Tipping,…...

3+ week, 5+ day ago   (549+ words) Hotel guests never stopped wanting food delivered to their rooms. What changed is who takes the order, who delivers the meal and who captures the revenue and customer data that come with it. Wyndham Hotels & Resorts and Grubhub followed with…...

2+ mon, 1+ week ago   (518+ words) “Owners want to know how a product holds up after thousands of guest stays. They want to know how fast a room turns around if there’s a problem. And they want to know that what they spec is actually going…...

2+ mon, 1+ week ago   (450+ words) YOTEL appears to be avoiding the preachiness that can come with digital wellness programs. The tone is direct and playful: “Put the phone down. Pick up a drink.” Guests choose whether to participate and which apps to block. The experience…...

2+ mon, 3+ week ago   (794+ words) Marriott Unveils Ask Bonvoy as Conversational Search Emerges as the Next Frontier in Hotel Technology Hotel Technology News Marriott International this week entered the rapidly evolving market for AI-powered travel discovery with the launch of Ask Bonvoy™, a conversational search…...

2+ mon, 3+ week ago   (776+ words) Kitchenless Helps Hotels and Other Lodging Properties Expand Foodservice Without a Traditional Kitchen Hotel Technology News One of the more interesting questions facing foodservice operators today is whether every food program actually requires a traditional kitchen. Hotels want to offer…...

2+ mon, 3+ week ago   (723+ words) Hotel Technology News RealTime Reservation has acquired STAY, a move that reflects the hospitality technology industry’s growing focus on connecting the many digital touchpoints that make up the modern guest journey. The deal brings together two companies focused on different…...